Privacy Policy - DCSM Haute Tension Inc.

Respect for privacy and the protection of personal information are essential to us, which is why, through this Policy, we intend to protect them in accordance with the laws in force.

The Policy aims to inform users of the reasons and how DCSM, or any person acting on its behalf, will collect and use their personal information. It is intended to be in clear language in order to ensure informed consent from users.

For the purposes of this Policy, “personal information” means any information about an identifiable individual or enabling the identification of a person or company.

This Policy is effective on February 7, 2024.

DCSM undertakes to obtain written consent from any person and/or company, organization in order to collect, store and share, if necessary, personal information concerning them.

The information collected is in accordance with the purposes and objectives set out in this confidentiality policy.

Here are some of the reasons we collect your personal information:

• To provide products and services: We will collect, store and share personal information only for the purpose of fulfilling our mandates with our customers.
• To process employee payroll or group insurance, if applicable: We will collect, store and share employees' personal information in order to be able to pay salaries by our company.
• To fulfill our obligations as an employer in relation to government authorities: We will collect, store and share employees' personal information in order to meet the needs of government authorities.

DCSM may collect personal information in various forms, but will only do so by lawful means and only for the necessary purposes disclosed to you, as described in this Policy, or when permitted or required by law.

The personal information collected, as well as its sensitivity, may vary depending on the context in which the interactions between you and DCSM take place. This is why we must first inform you of the nature of the personal information we use.
We protect all personal information collected.

Among the personal information that may be collected and used, we pay particular attention to:

• Name and contact details of the company and/or manager. First and last name, email address, postal address, telephone number and other similar data used to communicate with you and provide our services.
• Payment data. Data necessary to process your payments, such as the payment instrument number (e.g. your credit card number) and the associated security code.
• Photos on job site. We occasionally take photos at client sites for submission purposes or to prepare reports following work. Only photos relevant to the work will be taken at the client's premises with their prior agreement.

• To provide our products and services. We use the data to provide our services.
• Commercial transactions. We use data to process your credit card transactions, if applicable. This data is destroyed after the transaction as soon as possible.
• To fulfill our obligations to our clients: We use names, contact details and photos to carry out the mandates for which clients have retained our services.

DCSM greatly values the security of personal information and is committed to processing it according to industry norms and standards, only for the purposes for which it is collected as described in this policy or in a notice specific for this purpose.

DCSM ensures that all personal information in its possession is as accurate, current and complete as necessary for the purposes for which it is used.

You have the right to request to know the content of personal information for verification purposes and to request a correction if it is inaccurate. This request must be made in writing to the person designated at the end of the policy.

If the information we hold only concerns your title and name as a representative of a company, you will not be able to obtain a copy of any job report, correspondence or other document (plan, photo, etc.) that may have been issued in the name of the company for which you were employed. Your name is only retained for the purposes of identifying a representative of a company that has retained our services and not in a personal capacity. All documents and information obtained in the course of your duties in this company cannot be given or sent to you (unless you act for and on behalf of the company which retained our services) since this information only concerns the company who retained our services.

Furthermore, there may be circumstances where we cannot give you access to your personal information. In particular, when access may lead to the disclosure of personal information of another person and/or company and this person refuses to consent to the disclosure thereof or when legal restrictions apply. If such a situation arises, we will notify you of the reason why we cannot give you access to your personal information.

We do not share your personal information with companies, organizations, or people outside of DCSM, except to our suppliers, on an as-needed basis. For example, we may send a photo of equipment to a supplier for submission purposes, if requested by the supplier and with your prior written consent.

DCSM undertakes not to sell or rent your personal information to any third party for any reason whatsoever.

DCSM may collect cookies on its website.

DCSM keeps the collected data for different periods of time, depending on their nature and their usefulness in offering our products and services. During the retention period, DCSM takes physical and technical measures to ensure the security of data containing personal information.

Once the retention period has expired, the personal information is destroyed by a shredding company hired for this purpose.
Any confidentiality incident or data leak will be corrected and diligently reported to the Commission d'access à l'information du Québec. All people and companies affected by the incident will be notified in writing.

We make changes to this Privacy Policy from time to time. Any reduction in your rights under this Privacy Policy cannot be applied without your explicit consent. We always indicate the date the last changes were made.

Given the size of the company, we will not form a committee responsible for the security of personal data. This responsibility rests with the entire company and the designated person in charge.
If you have any questions, comments or complaints about this policy, you can contact the person responsible for ensuring compliance with this privacy policy: